Be suspicious of any message that asks you for sensitive information via email or text. Remember to Stop, Check, and Reject if you come across an investment opportunity that appears to be an imposter bond investment scam. We’re aware of a new type of investment bond scam purporting to be supported by the Australian Securities and Investments Commission (ASIC). If you have received a message or email that does not seem genuine or includes an urgent call to action, remember to Stop, Check and Reject.
With ease of use at the core of our approach, we have constructed an interface with usability in mind, quick-to-access features and information that you actually want to see. Is a trading member of NSE, BSE, and depository participant of NSDL. If applicable, you should carefully consider these Disclosures in deciding whether to acquire, or to continue to hold, the relevant financial product.
These may appear in message threads alongside legitimate CommBank communications. CommBank urges potential investors to check the legitimacy of the investment product directly with the financial institution. Scammers will use this information to steal the person’s identity and any money they may be able to obtain access to. A customer will be asked to complete an application form for a fake bond or Term Deposit, provide their contact details and to transfer funds into a bank account. The link leads to a series of webpages that will request details including NetBank IDs, passwords, PINs and token codes.
They’ll ask for a Netcode to ‘secure your account’, but it’s actually a trick to authorise large transactions. This gives the scammer full access to your computer – and personal information – from a remote location. Scammers may claim they are calling to confirm ‘unauthorised’ transactions before transferring to a fake “CommBank Security Department.” Throughout the call they will prompt you to download remote access software.

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Variations of a number of CommBank-themed phishing SMS messages are in circulation. This phishing message also attempts to create a false sense of urgency, by suggesting that the link provided is only valid for one day. This email informs recipients that they must update their personal details in order to use their NetBank account, due to the ‘COVID-19 virus’. Do not click on links within the email, or reply to the sender. A number of customers have reported receiving a fraudulent SMS that claims their NetBank access has been restricted. For more details about our KYC processes, visit commbank.com.au/KYCcollect.
Do not respond to or click on links in unexpected messages claiming to be from CommSec. Do not respond to or click on links in unexpected messages claiming to be from CommBank. We are aware that scammers are sending text messages pretending to be from CommSec, often claiming to have an exclusive stock tip or investment opportunity with promises of high returns.

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A recent trend has occurred where customers are being targeted on Facebook by the celebrity CFD scam with Commonwealth Bank branding. We continue to monitor all our customer accounts closely to help protect you from unauthorised activity. We have observed a range of email and SMS phishing activity attempting to exploit concerns about compromised personal data or accounts. Once these details are provided the scammer will then steal the customer’s funds. The scammer is then able to convince the customer to provide further details, including payment information such as card details, as a protective measure in response to the data breach.

The links within the articles take you to a fake, non-CommBank domain to complete the survey and register. Scammers have recently published links on social media to fake articles exploiting the Commonwealth Bank brand. To be safe, always navigate directly to NetBank yourself and only log on to a site you know to be betting sites genuine, rather than using any links in communications. The caller will impersonate the member of staff at a financial institution, sometimes using the details of a real bank employee stolen from a Linkedin profile.
Watching live streams of gambling can increase the risk of harm. Apps track your behaviour and can send personalised offers, bonuses and reminders designed to encourage more gambling. Many people have multiple gambling apps, which create constant opportunities to place bets and makes it harder for them to track their losses.
February 2023 – CommBank Staff impersonation scam

The link then takes you to a fake login page where the scammers harvest your credentials. Always check the best method to contact us by visiting commbank.com.au/support/contact-us.html and only access NetBank from a trusted URL, like the CommBank website. Do not click the links in the email or reply to the sender.

Our online conveyancing platform provides a streamlined and collaborative property exchange process that was built by the industry, for the industry. You should also consider obtaining personalised advice from a professional financial adviser before making any financial decisions in relation to the matters discussed hereto. Target Market Determinations for our products can be found here. Awards are opinions only and are not recommendations and are only one factor to be taken into account when deciding to acquire, dispose or hold interests in BT Panorama. If you’ve received a request to verify your identity, it’s part of our commitment to protecting your account. Access practical strategies and information via our cyber and financial crime hub.
Do not click the links, call any number in a message or reply to the sender. We’re aware of a number of email and SMS messages currently circulating that urge customers to call a number included in the email or SMS. While in some instances the link may appear legitimate, we will not send you links to login to our services.
- If you share any of these details, a scammer may fraudulently access your CommBiz account to create and authorise transactions, resulting in a loss to your business.
- The messages direct recipients to click a link regarding suspicious activities that have been detected on their account.
- BettingSite.com.au is here to answer the above questions and show you what to look for when selecting the best online bookmaker for you.
- Both business and retail customers are currently receiving calls from scammers (often with UK/British accents) claiming to be Commonwealth Bank staff.
That’s why we work 24/7 to keep your banking details secure. Update your details, order a replacement card, and more using your computer, tablet or mobile. ANZ Internet Banking helps you get on top of your money, no matter where you are. With tools for both business and personal customers, you can tick that life admin off your list – whenever it suits you. With ANZ Internet Banking you can transfer money, pay anyone, and see your statements in just a few clicks.